Situation: To check availability of tickets and make a booking from Delhi to Varanasi

At the enquiries counter

Passenger: Good morning!

Clerk: Good morning! May I help you?

Passenger: I would like to know the name and number of trains towards Varanasi.

Clerk: You may use the automatic checking machine placed at the left hand corner. You could get all the details including booking statuses. Besides, the reservation forms are also available on a pick up stand. Please fill them out before you hit the reservation counter

Passenger: Oh yes! Thank you.